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A special user FAQ (frequently asked questions) list has been prepared for support and connection matters and is available by clicking Here.
All accounting matters regarding new accounts, reseller commissions, recruitment bonus credits, account modifications, holiday hold, cancellations and transfers MUST be handled by phone or in writing by our accounting staff. Note due to the increasing size of the network all modifications such as transfers or cancellations MUST be made 30 days in advance and must be confirmed that billing has been adjusted. Only then can we guarantee that your needs have been taken care of.
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